Jeans Fit Guide & FAQ

Buying jeans online is easier when you know what to measure and what the size labels mean. This guide covers how to find your size, what the fit words on our product pages mean, how to care for your denim, and our shipping and return rules for jeans. Questions we haven't answered? Email contact@upstormed.com.

Shop: Women's jeans · Men's jeans

Find your size in 3 steps

  1. Grab a pair of jeans that fits you well. Lay them flat and measure them with a soft tape measure. Measuring jeans you already like is more reliable than measuring your body.
  2. Write down four numbers: waist, hip, rise and inseam (see "How to measure" below).
  3. Compare with the size chart on the product page. Every pair in our store has its own measurements listed in the description, because sizes differ between makers. Pick the size whose numbers are closest to yours. If you are between two sizes, choose the larger one.

How to measure

  • Waist: With the jeans buttoned and lying flat, measure straight across the top of the waistband and double the number. Our charts list the full waist in inches.
  • Hip: Measure straight across the widest part of the seat, just below the fly, and double it.
  • Rise: Measure from the crotch seam up to the top of the front waistband. A bigger number sits higher on your body.
  • Inseam: Measure from the crotch seam down the inside of the leg to the hem. This decides where the jeans end on your ankle or shoe.

What the size labels mean

  • Two numbers, like 3(26) or 5/27: The first number is the junior/misses size and the number in brackets is the waist size. On most of our women's jeans, 0 = 24, 1 = 25, 3 = 26, 5 = 27, 7 = 28, 9 = 29, 11 = 30, 13 = 31 and 15 = 32. Always confirm with the product's own chart.
  • "W" sizes (14W, 16W…) and 1XL, 2XL, 3XL: Plus sizes. Their measurements are listed on each product.
  • "Full size" in a product name: The style comes in a full run of regular and plus sizes.
  • S, M, L, XL: Letter sizes vary a lot between makers, so use the measurements on the product page, not the letter.
  • Charts in centimeters: A few products list sizes in cm (1 inch = 2.54 cm). Some of these note that they run 1 to 2 sizes smaller than typical U.S. sizing. When a product says this, size up.

Fit words on our product pages

  • High rise: Sits at or above the belly button. Mid rise sits a little below it; low rise sits on the hips.
  • Tummy control: A firmer front panel or fabric that holds the stomach area in.
  • Flare / bootcut: Fitted through the thigh, then widens from the knee down. Flares widen more than bootcuts.
  • Wide leg: Roomy from the hip to the hem.
  • Straight: The same width from the knee to the hem.
  • Skinny: Close-fitting all the way to the ankle.
  • Loose / relaxed / baggy: Extra room in the hip and thigh for a slouchy look.

How much do they stretch?

Each product lists its stretch level and fabric. As a rule of thumb:

  • No stretch (100% cotton or rigid fabric): they will not give, so match the waist and hip closely or size up.
  • Slight stretch (about 1–2% spandex or elastane): a little give for comfort; buy your usual size.
  • Moderate stretch (more spandex, or blends with rayon or polyester): hugs the body and eases with wear; if you like a snug fit and are between sizes, you can choose the smaller one.

Caring for your jeans

  • Follow the care line on the product page. Most of our jeans say: machine wash cold, tumble dry low.
  • Turn jeans inside out before washing to keep the color longer.
  • Wash dark denim separately the first few times, as the dye can transfer.
  • Avoid high heat in the dryer; it can shrink cotton and weaken stretch fibers.

Shipping for jeans

  • Orders are usually prepared within 5 business days.
  • Total delivery time (preparing plus shipping) is about 5–8 business days in the U.S. and 6–18 business days internationally.
  • Some items ship from an overseas warehouse and take longer. Your first tracking update may take a few days to appear.
  • These are estimates; holidays, weather and carriers can change them. Full details: Shipping policy.

Returns for jeans

  • You have 7 days after delivery to request a return. Email contact@upstormed.com first; items sent back without a request can't be accepted.
  • Jeans must be unworn, with tags, in the original packaging, with proof of purchase.
  • You pay return shipping (we don't provide prepaid labels), and a 15% restocking fee is taken from the refund.
  • Sale items and overseas orders can't be returned.
  • Exchanges: return the pair you have, then place a new order for the size you want.
  • Damaged, defective or wrong item: email photos of the item and packaging within 7 days of delivery and we'll send a replacement or refund. You won't need to send it back.
  • Approved refunds go back to your original payment method within 10 business days.
  • Full details: Refund policy.

Jeans FAQ

I'm between two sizes. Which should I pick?

Pick the larger size, especially for jeans with no stretch. If the jeans have moderate stretch and you like a snug fit, the smaller size can work.

Why are the measurements different on every product?

Our jeans come from several denim makers, and each cuts its sizes a little differently. That's why each product page has its own chart. Always check it before you order.

Are the measurements of the jeans or of my body?

They are measurements of the jeans themselves, taken flat. Compare them with a pair you own rather than with a body measurement.

Do you have plus sizes?

Yes. Look for "Full Size" or "Plus Size" in the product name, or sizes like 14W–22W and 1XL–3XL.

Do you have men's jeans?

Yes, in our men's jeans collection.

Can I exchange for a different size?

Return the pair you have within 7 days (unworn, with tags), then order the new size. Return shipping and a 15% restocking fee apply.

Will the color look exactly like the photo?

Screens show color differently, so the wash may look slightly lighter or darker in person.

How do I track my order?

Use our Track your order page or the link in your shipping email.